Best answer: How do I redeem a gift on Microsoft?

How do I claim a gift on Microsoft?

In Microsoft Store, select the See more menu (located next to the Search box on the upper right side of the page). Select Redeem a code. If you aren’t already signed in, sign in to the Microsoft account on which you want to redeem the code. Enter the 25-character code, and then select Redeem.

How do you accept a gift on Xbox?

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  1. Press the Xbox button on your controller.
  2. Navigate to the Communication tab.
  3. Select Xbox Live messages.
  4. Select Redeem Code.

Where is my Microsoft gift card code?

The 25-digit code should be on the physical gift card itself. You would need to scratch it from the card itself.

Why can’t I redeem my Xbox code?

If you’re having trouble redeeming a code, it may be due to a service outage on our side. If there are any service outages, wait until those are fixed and then try redeeming the code again. Make sure you’re redeeming on an account without an active Xbox Live Gold or Xbox Game Pass subscription.

Can you refund a Microsoft gift?

Gifts may be canceled and refunded to the Gift purchaser up to 14 days after the purchase or until redeemed by the Gift recipient, whichever occurs first. Gift recipients are not entitled to a refund or cooling off period, and you acknowledge that no refund will be made, except as required by law.

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How long does it take for someone to receive a gift on Xbox?

If the game hasn’t been delivered promptly, it might still be processing. If it hasn’t arrived after 12 hours, contact Microsoft Store Support. Have the gift recipient check their email junk folder.

Can you refund a gift on Xbox?

You gifted someone a game

As the sender, you can return the gifted item for a refund. The recipient can’t return or exchange the gift code. Important You must request a refund for an unredeemed code within 14 days of making the purchase.

How do I return a gifted game on Xbox?

To request a self-service refund:

  1. Navigate to account.microsoft.com and sign-in.
  2. From the top menu bar, select Payment & billing > Order history.
  3. Navigate to a purchased game or app, and select Request a refund.

Can you use a Xbox gift card on PC?

You can redeem your Xbox Gift card at the Microsoft store, on both PC and your Xbox console. Go to microsoft.com/redeem for PC or to the Store via the console and go to Use a Code.