What do you do if your gift card doesn’t work?

Why is my gift card being declined online when I have money?

There are a number of possible reasons why a purchase could be declined: You don’t have enough money left on your card. You haven’t activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.

Why does my gift card say 0 balance?

Sometimes when you use a gift card, the cashier will give it back with a receipt that says ‘zero balance,'” Hunter says. “If you put the card back in your wallet without the receipt, there’s a chance you will pull the card out again and try to use it.

How long does it take gift cards to activate?

What to Expect After You Activate a Gift Card. After you activate the gift card, it should be ready to use. I have seen some cases where a gift card issuer imposes a waiting period after purchase, meaning the gift card may not be usable for up to 24-48 hours even though it has been activated.

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How do I know if my gift card is activated?

If the sticker has been removed, directions are also located on the back of the card. Find the card numbers. Activation requires the 16-digit gift card number (located on the front of the card) and the Card Verification Number (CVN) (found to the right of the signature box on the back of the card).

Why does my gift card not work?

The most common reasons are that the card hasn’t been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card’s balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.

How long does it take for Vanilla gift card to work?

It is listed as “pending activation.” Some Vanilla eGift retailers require a brief waiting period before funds are available in order to prevent fraud and ensure your funds are fully and safely loaded. Funds are typically available within twenty-four (24) hours.

Why is my visa being declined?

There is a large number of reasons why a credit card may be declined, from there not being enough funds available on the card, to the card being expired, the billing address being incorrect, etc.

What happens if you accidentally scratch off code on a gift card?

Call the number on the back of the card. They might be able to cancel it out and issue you a new card. Guest services in a store is unable to issue you a new card.

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Do gift cards expire?

Under federal law, a gift card cannot expire in less than five years after the date of purchase. But if it’s not used within 12 months, fees for inactivity, dormancy or service can be charged to the card each month, diminishing its value.